Changes to our Practice Information at Valley Medical Associates
The doctors and physician assistants at Valley Medical Associates are making some changes to improve our ability to manage your healthcare needs. We are excited about these improvements, but realize that some patients may be surprised or confused by changes in our office procedures. Please take a moment to read about the below practice information in which we hope to improve your care!
In addition to providing health care services for the patients who come to our office with an illness or other concerns, our practice philosophy is to remind all of our patients about needs for preventive care, as well as ongoing care for chronic illnesses.
In the case of chronic medical conditions, we realize that patients and their families bear the greatest burden with respect to the actual time and effort spent managing the disease. Compared to that effort, the time spent with your healthcare provider will be brief, but is intended to support you and help you learn the skills needed to manage your health needs every day. Together, we can set goals for healthy living and help you to make any needed changes in your diet, quit smoking, maintain healthy activity level, and understand the importance of your medications and your laboratory test results.
Our goal is not to be the biggest practice in the greater Springfield area, but to provide the highest quality, comprehensive medical care to all of our patients.
Valley Medical Associates is proud to announce that we have received accreditation from National Committee for Quality Assurance (NCQA) as a Patient Centered Medical Home.
The Patient-Centered Medical Home (PCMH) model is designed to promote comprehensive, evidence-based, coordinated, patient-centered care delivered by teams of primary care providers, including physicians and nurses. In a patient-centered medical home, a primary care provider and members of his or her team coordinates all of a patient’s health needs, including management of chronic conditions, visits to specialists, hospital admissions, and reminding patients when they need check-ups and tests. The medical home model supports fundamental changes in primary care service delivery and payment reforms, with the goal of improving health care quality.
Team Based Care – Your doctor will lead the team of physician assistants, nurses, medical assistants and front desk staff , who will work with you to meet all of your health care needs.
Improved Access to Care – We will make every effort to see you for urgent matters on the same day you call. Many urgent matters such as sprains, cuts, earaches, sore throat etc can be handled by your Patient Centered Medical Home Team.
Please be sure to let your medical team know of any specialists you see, please bring all your medications, prescription and over the counter with you, and bring a list of healthcare questions to your appointment as well.